As part of our professional services, technical diagnostics come at no cost. This not only allows our team to get to know our customers, but also ensure that we meet their needs.
Our first on-site visit is free as long as it is within the Greater Cincinnati, Ohio, I-275 loop. After our first visit, we charge a $39.99 service fee for each on-site visit. For clients who wish to avoid this cost, we also offer antivirus and remote assistance software options for $59.99 +Tax annually!
Our remote services are charged in 15-minute increments at the hourly rate of $115. This allows our team to uphold our transparency by only charging our clients for what they actually need and for a fair amount.
Our quotes for business clients are solely dependent on the necessary services. While we commonly follow our $115 hourly rate +Tax, this can vary depending on the volume of systems or necessary services required.
As a proud supporter of military veterans, we are honored to offer a 20% discount to all veterans who present valid proof of service, such as a Military ID or a copy of DD Form 214. International veterans are also eligible—if you served your country, you're eligible. Simply provide appropriate documentation, such as discharge papers or a military identification card, to receive your discount.
We proudly support our public safety professionals. Active and retired members of public safety are eligible for a 15% discount. To receive this offer, simply provide proof of service, such as an official employment ID or relevant documentation (e.g., Form F-5).
We understand the financial commitment of higher education, which is why we offer a 10% discount to currently enrolled college students. To qualify, simply present a valid, up-to-date college transcript or other proof of active enrollment.
All discounts must be disclosed and confirmed during the initial consultation between the client and our organization. Offers cannot be combined with other promotions or ongoing deals (e.g., Buy One, Get One). Discounts are exclusively available to residential clients and will be applied at the time of service completion. Promotions apply solely to labor costs and do not extend to hardware or software purchases.
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